Independent servicing guidance — Loan Services Group is not a lender or a loan servicer.

Who we are Contact

Loan Services Group Servicing & Account Management
Sign in Open account

Legal · Last updated 2026

Terms of use

Sections 02 and 03 are the ones that matter. Read those even if you skip the rest.

Section 01Acceptance

By using loanservicesgroup.com you agree to these terms. If you do not agree, do not use the site. It is published by Sentinel Holdings I LLC, 1613 Evans Ave #530, Cheyenne, WY 82001 (“we”, “us”).

Section 02Our role, and what we are not

We are a publisher. We are not a lender, creditor, mortgage lender, mortgage broker, loan servicer, sub-servicer, debt collector, debt settlement company, credit repair organisation, credit services organisation, housing counselling agency, lead generator or financial adviser. We do not originate, purchase, service or collect loans; take applications; pull credit reports; accept, hold, apply or transmit funds; hold escrow; issue payoff statements; or maintain any account with any creditor.

Nothing on this site is an offer of credit, a solicitation, a pre-qualification, a commitment to lend, or a statement about any specific account. No content creates a lender-borrower, servicer, agency or fiduciary relationship between you and us. Only your servicer can act on your account.

Section 03Not advice

All content is general educational information about how loan servicing commonly works in the United States. It is not financial, investment, legal, tax or accounting advice and is not tailored to your circumstances. Practice varies by loan type, investor, servicer and state, and rules change. Consult a licensed professional, a non-profit credit counselling agency or, for mortgages, a federally approved housing counselling agency before acting.

Section 04Calculators, examples and figures

Any calculator, estimator, table or worked example on this site is an illustration used to explain a mechanism. It is not a quotation, a payoff statement, a bill, or a statement of what you owe. Results depend on the assumptions entered and on simplifications — conventional day counts, no fees, no escrow, no missed payments — that your loan may not share. Your servicer's figures and your agreement govern; where they differ from anything here, they win.

Section 05Accounts

The account area is a free workspace for your own notes and records. It is not connected to any lender or servicer and cannot be. You are responsible for the accuracy of what you register, for keeping your password confidential, and for activity under your account. Do not store account numbers, Social Security numbers, card or bank details, or other sensitive information in it. We may suspend or remove accounts used abusively, and we may discontinue the feature.

Section 06Acceptable use

Do not use the site unlawfully; attempt unauthorised access; scrape or harvest it by automated means beyond ordinary search indexing; interfere with its operation or security; impersonate anyone; or submit false, abusive or unlawful material through any form.

Section 07Intellectual property

The text, design and code of this site are owned by us or our licensors and protected by copyright. You may read, print and share pages for personal, non-commercial use with attribution. Republishing substantial portions, or using the content to train a commercial model, requires written permission — ask through the contact page.

Links to other sites are provided for reference. We do not control them, are not responsible for their content, accuracy or privacy practices, and a link is not an endorsement of any product, lender or servicer.

Section 09Disclaimer of warranties

The site is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and accuracy, currency or completeness of content. We do not warrant uninterrupted or error-free operation.

Section 10Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill, arising from your use of or inability to use the site or your reliance on its content. Some jurisdictions do not permit certain limitations, so parts of this section may not apply to you.

Section 11Indemnity

You agree to indemnify us against claims arising from your misuse of the site or your breach of these terms.

Section 12Governing law

These terms are governed by the laws of the State of Wyoming, without regard to conflict of laws rules. If any provision is unenforceable, the remainder stays in force.

Section 13Changes

We may revise these terms. The current version is the one posted here with its date. Continued use after a change constitutes acceptance.

See also our privacy policy.